|
|
Terms and Conditions
We are known as honest people to work with because
we give advice based on the facts of the client's position - not on what
we want to sell. With a wide variety of products and expertise we will try
to learn about your position and then match it to our experience and choose
a solution that is the right one - sometimes our clients do not agree but
we will not compromise our ethical approach to our work!
So our terms
are as follows.
- This web site is operated by KSA (NE) Ltd; we will
give people with debt problems advice based on our wide knowledge and
expertise in debt recovery situations. We don't accept any responsibility
or liability for your actions before you contacted KSA (NE) Ltd. (KSA).
- We cannot accept any responsibility for any actions
of the client that do not follow the advice given by KSA.
- We will not act for any person until they appoint
us by signing an engagement letter, or by completing our contact
form, or contact forms or by writing to KSA.
- We can accept no responsibility for any failure
of the client to raise new loans, remortgages, or other credit facilities
from brokers or product suppliers that we may introduce.
- If the client, post engagement, fails to supply
all information requested by a KSA employee within a reasonable time
frame we will cease acting for that client. We will resign our involvement
in writing. Any fees paid by the client to that point will not be subject
to refund.
- If we recommend a loan to help your situation please
be aware that the details published on this site are intended for information
only and should not be construed as advice under the Financial Services
& Markets Act 2000. You are advised to take appropriate professional
and legal advice before entering into any binding contracts.
- We will not accept any responsibility for any advice
given or solutions provided where the client has been dishonest with
KSA, failed to provide all relevant information or has failed to tell
the whole truth.
- Where the client has been honest and open in his/her
dealings with KSA and they have a genuine grievance with regard to the
failure of our services and advice given, we will seek to rectify that
complaint quickly and honestly.
- We cannot assist any debtor who does not live in
the United Kingdom.
MONEY BACK GUARANTEE.
KSA is confident that you will be delighted with our
service - where any fee has been paid directly to KSA we offer a full
money back guarantee where the client is not satisfied. If you have any
complaints please write to our managing director, Mr Keith Steven, 7 &
8 The Chandlery, Quayside, Berwick Upon Tweed, TD15 1HE. |
